General Questions (FAQ)
Where are Modra machines manufactured?
Modra machines are proudly manufactured in Australia.
Help! I need support for my Modra machine.
To arrange for a support technician to contact you, please click here.
How do I order spare parts?
To order spare parts, please complete this form and a support team member will get in touch with you. Where possible, please remember to include details of the part(s) you need, a photograph, etc.
How do I get a manual for my Modra machine?
To see machine manuals for the various models, please complete this form and a support team member will provide the information.
What are Modra's General Terms and Conditions of Sale?
To view a copy of Modra’s General Terms and Conditions click here.
Are Modra's machines covered by Patents?
Yes. Please click here to see patent information.
Is it possible for Modra to run trials on the Mtuft machine prior to my purchase?
Yes, we are happy to do this. Click here to arrange an Mtuft trial.
What is the maximum number of colours possible on the Mtuft machine?
Up to 8 colours is possible.
Up to 6 colours for Micro-Gauge (ColorPoint type construction).
What types of construction is it possible to replicate on the Mtuft machine?
The Mtuft is suitable for all constructions (including ColorPoint) gauges and stitch rates.
Is it possible to replicate ColorPoint type constructions?
Yes, the new G2 Mtuft model uses Micro-Gauge to replicate ColorPoint constructions.
What is Micro-Gauge?
Micro-Gauge is used for ColorPoint type constructions and allows for a maximum of 6 rows to be tufted in the one gauge space. A maximum of 6 colours is possible.
How many packages of yarn are required to make a sample?
Only 1 package or yarn per colour is required.
What product widths are possible?
The Mtuft machine is available in three standard widths – 1m, 2m and 2.5m.
Does the Mtuft come with NedGraphics software?
The Mtuft includes NedGraphics Vision Tuft Advanced Controller software. This software makes it possible to create or modify NedGraphics .tft Vision Tuft patterns. The design format/output format is Open Tuft Format (.OFT) only. The NedGraphics license is valid for 12 months from the date of installation. License renewals after the initial 12 months period has expired are managed directly by NedGraphics.
Note: The NedGraphics we supply on the Mtuft is not the complete version that the design department, for example, would use. It only has machine outputs to suit the Mtuft so it shouldn’t be considered that the Mtuft version of NedGraphics can used other than to run the Mtuft.
Does the Mtuft come with conversion software?
Yes. This means designs made with photoshop, illustrator or another graphics program can be run on the Mtuft.
How fast is the machine?
The maximum speed for straight stitch varies from 20-30 stitches per second, depending on the machine model.
The maximum speed for shifted stitch is up to 10 stitches per second.
What pile height is possible?
Depending on the model chosen, the pile height ranges from 4mm – 75mm.
What type of primary backing is used?
Both woven and non-woven is suitable.
Does Modra have a system for backing Mtuft samples?
Yes, the Modra Sample Backing Press is used to apply a hotmelt backing product to the sample. Modra has a range of backing material available. To find out more, click here.
Is it possible to shear an Mtuft sample?
Yes, this is possible using the Modra Shearing System. To find out more, click here.
What are the power requirements for an Mtuft machine?
360-480V AC 50/60Hz 16A, 3 phase
What are the compressed air requirements for the Mtuft machine?
150 lit/min @ 7 bar or 5cfm @ 100 psi.
What is the environment and normal operating temperature for the Mtuft machine?
Kibby – Axminster/Woven Carpet Sampling Machine
Is it possible for Modra to run trials on the Kibby machine prior to my purchase?
What is the maximum number of colours possible on the Kibby machine?
How many packages of yarn are required to make a sample?
What is a pegboard?
What is the maximum sample size that can be made on the Kibby?
What is the difference between a single pegboard and a double pegboard?
What are the minimum and maximum pile heights?
How do I work out what size pegboard to order?
What are the different types of pegboards that are available?
Is it possible to sample for Wilton type constructions on the Kibby machine?
Is additional shearing of the finished sample required?
How long does it take to make a sample?
Does Modra have a system for backing Kibby samples?
What pattern file formats are suitable to use with the Kibby?
What yarn types are suitable to use on the Kibby?
What are the power requirements for the Kibby machine?
What are the compressed air requirements for the Kibby machine?
What is the environment and normal operating temperature for the Kibby machine?
Mtuft Mini – Single Needle Yarn Sampling Machine
Is it possible for Modra to run trials on the Mtuft Mini machine prior to my purchase?
What is the maximum number of colours possible on the Mtuft Mini machine?
What type of primary backing is used?
Is the Mtuft Mini suitable for artifical turf yarn?
What types of construction are possible on the Mtuft Mini?
How fast is the Mtuft Mini machine?
The maximum speed is up to 16 stitches per second.
What product widths are possible on the Mtuft Mini machine?
Up to 500mm wide.
What pile height is possible on the Mtuft Mini machine?
Does Modra have a system for backing Mtuft Mini samples?
What are the power requirements for the Mtuft Mini machine?
For Rest of World: 220 volts, single phase.